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This page provides information about support issues and documentation links at the UC Washington Center.
Support Topics
Click on a link below to display UC Campus Links
Antiviral Software
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Configuring Campus E-mail Account
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DISCLAIMER!
The links to commercial products featured on this page are provided as a convenience to our users and do not constitute or imply an endorsement of these products by the University or the UC Washington Center.
Links for Students
Citrix Web Client
Web Client for Mac OSX.dmg
Web Client fpr PC.msi
Powerpoint Docs
Advanced Powerpoint 2003.pdf
Basic PowerPoint 2003.pdf
Powerpoint Design.pdf
Powerpoint Overview.pdf
Tutorial.pdf
Student Printing
Mac
Popups 6 X.dmg
PC
Computer Lab Printers Setup.exe
Setup Instructions.pdf
IT Support Policy.pdf
student computing Guide.pdf
Students Computing Tips.pdf
submitting a work order.pdf
Links for Staff and Faculty
Citrix Instructions
Client for Mac OSX.dmg
Client for PC.msi
Web Client for PC.msi
IE7 Presentation
IE7 Audio
intro.wav
slide1.wav
slide10.wav
slide11.wav
slide12.wav
slide13.wav
slide14.wav
slide15.wav
slide16.wav
slide17.wav
slide18.wav
slide19.wav
slide2.wav
slide20.wav
slide3.wav
slide4.wav
slide5.wav
slide6.wav
slide7.wav
slide8.wav
slide9.wav
Presentation.ppt
Consent to be Recorded.pdf
Faculty Computing guide.pdf
Graduate computing tips.pdf
IT Support Policy.pdf
Podium Audio Visual.pdf
Public User of Technology.pdf
UCDC-VTC Instructions.pdf
Videoconferencing Guide.pdf
Webmail Instructions.pdf
UC Washington Center Information Services Contact Information
Helpdesk Support
support@ucdc.edu
(24 hours)
Michael Sesay (Room 354)
(M 10:30am-7:30pm; T-TH 12:00-9:00pm; F 9:00am-6:00pm)
Computer Resources Technician
(202) 974-6206
michael.sesay@ucdc.edu
Rodger Rak (Room 243)
(M-F 9:00am—6:00pm)
Manager
(202) 974-6224
rodger.rak@ucdc.edu
Gary Kam (Room 245)
(M-F 9:00am—6:00pm)
Enterprise Infrastructure Engineer
(202) 785-5442
gary.kam@ucdc.edu
Pamela Brenza (Room 244)
(M-F 8:00am—5:00pm)
Network Manager
(202) 974-6296
Pamela.brenza@ucdc.edu
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