Support
This page provides information about support issues and documentation links at the UC Washington Center.

Support Topics




   Click on a link below to display UC Campus Links

Sub-Folder Antiviral Software
Sub-Folder Configuring Campus E-mail Account
Sub-Folder Configuring Campus Proxy Server

DISCLAIMER!
The links to commercial products featured on this page are provided as a convenience to our users and do not constitute or imply an endorsement of these products by the University or the UC Washington Center.
Links for Students

Sub-Folder Citrix Web Client
Sub-Folder Powerpoint Docs
Sub-Folder Student Printing
  • IT Support Policy.pdf
  • student computing Guide.pdf
  • Students Computing Tips.pdf
  • submitting a work order.pdf

  • Links for Staff and Faculty

    Sub-Folder Citrix Instructions
    Sub-Folder IE7 Presentation
  • Consent to be Recorded.pdf
  • Faculty Computing guide.pdf
  • Graduate computing tips.pdf
  • IT Support Policy.pdf
  • Podium Audio Visual.pdf
  • Public User of Technology.pdf
  • UCDC-VTC Instructions.pdf
  • Videoconferencing Guide.pdf
  • Webmail Instructions.pdf



  • UC Washington Center Information Services Contact Information

    Helpdesk Supportsupport@ucdc.edu
    (24 hours)
    Michael Sesay (Room 354)
    (M 10:30am-7:30pm; T-TH 12:00-9:00pm; F 9:00am-6:00pm)
    Computer Resources Technician(202) 974-6206michael.sesay@ucdc.edu
    Rodger Rak (Room 243)
    (M-F 9:00am—6:00pm)
    Manager(202) 974-6224rodger.rak@ucdc.edu
    Gary Kam (Room 245)
    (M-F 9:00am—6:00pm)
    Enterprise Infrastructure Engineer (202) 785-5442gary.kam@ucdc.edu
    Pamela Brenza (Room 244)
    (M-F 8:00am—5:00pm)
    Network Manager (202) 974-6296Pamela.brenza@ucdc.edu